1Recruitment Success Fee Placements
Permanent recruitment mandates operate on milestone success fees payable upon candidate placement. If a placed candidate leaves or is separated within the contractual replacement period specified in the client agreement, TaskNera provides priority replacement support at zero additional placement charge.
2Dedicated Virtual Pods & Monthly Retainers
For monthly embedded pods (Virtual Assistants, Virtual Customer Support, and HR operations desks), services can be adjusted or cancelled with written notice as defined in your Master Services Agreement (typically 15 to 30 days notice). Unutilized upfront setup deposits, where applicable, are calculated and reconciled transparently.
3Contract Staffing & Temporary Workforce
Contract staffing engagements follow agreed deployment tenures and offboarding protocols. Client billing corresponds strictly to approved timesheets and statutory payroll disbursements.
Billing & Finance Inquiries
For billing inquiries, credit notes, or contract modifications, contact TaskNera Finance at billing@tasknera.com.